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Legal

Booking terms and house rules

The Polish version of these house rules is the binding one. This translation is provided for convenience.

§1. Booking and payment

  1. Bookings can be made online only, via the property’s website.
  2. A valid payment card (credit or debit) must be provided to complete a booking.
  3. Three days before the scheduled arrival, the property pre-authorises the full booking amount on the guest’s card.
  4. If the pre-authorisation cannot be completed, the booking is cancelled automatically.
  5. The stay is settled by payment card on arrival.

§2. Arrival and quiet hours

  1. Check-in is possible between 2:00 pm and 10:00 pm.
  2. Quiet hours apply from 10:00 pm.
  3. If the guest does not arrive by 10:00 pm without notifying the property in advance, the full booking amount becomes due.

§3. Cancellation

  1. A booking can be cancelled free of charge until one day before the scheduled arrival at the latest.
  2. If a booking is cancelled on the day of arrival, the property may retain 100% of the value of the stay.
  3. In the event of a no-show, the full amount is charged or retained from the pre-authorisation.
  4. Where a pre-authorisation was made and the booking was cancelled in accordance with these rules, the funds are released.

§4. Pets

  1. Pets are permitted only when notified in advance and are subject to a fee of PLN 50 for the entire stay.
  2. If a pet is not declared, the property reserves the right to charge the guest’s card with that fee.

§5. No smoking

  1. Smoking is strictly prohibited throughout the property, inside the building and in the rooms.
  2. A breach results in a contractual penalty of PLN 500, charged to the guest’s card.

§6. Sales document – receipt / VAT invoice

  1. The guest must tell the property whether they require a fiscal receipt (paragon) or a VAT invoice (faktura VAT): either when booking online, or at check-in at the latest.
  2. A VAT invoice requires a tax number (NIP). Without a NIP, a fiscal receipt is issued.
  3. Once a fiscal receipt has been issued, a VAT invoice can no longer be issued afterwards.
  4. If a booking is cancelled without a NIP being provided, a fiscal receipt is issued.

§7. Liability

  1. The guest bears full financial responsibility for any damage caused at the property.
  2. The property reserves the right to charge the guest’s card with the cost of repairing the damage.

§8. Final provisions

  1. These house rules form an integral part of the contract between the guest and the property.
  2. Matters not covered here are governed by the Polish Civil Code and applicable Polish law.
  3. These rules apply from the moment of their publication on the property’s website.

2026-08-27T00:00:00.000Z